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Client Service Manager

Sep 12, 2022

Overview

What will you do?

You will be the bridge between the client and the execution team. The most important thing you’ll have to do is make sure the account is doing well and that the work is done according to the agreed-upon scope without any problems. Attention should be paid to growth opportunities and conduct regular performance measurements


Day to day, your responsibilities will include

  • Client Relation Management – Must establish a good rapport with the client, set right expectation, day to day MIS reports to client
  • Competition and competition analysis
  • Go to Person – Must have all answers to queries regarding the accounts handling and digital marketing deliverable
  • Pro at Functionality : Must suggest clients with innovative ideas & keep them updated about new digital marketing strategies, competitors analysis etc
  • Coordinator: Must coordinate with internal teams to ensure timely fulfillment of product orders/ services – The role would include you taking briefs from the clients, conveying it to the team of creative people like animators, visualizers, content writers, social marketers, and the entire team.
  • Maintain Reports – Also, would also be required for the smooth flow of business with our renowned clients Working on pitch presentations, strategizing , execution, and presenting monthly report to the clients
  • Seeking timely feedbacks, Sending Proposals, negotiations, and up-selling etc
  • Should be able to identify opportunities and grow accounts

Qualification

We’re looking for a Client Servicing Manager with outstanding experience that includes:

  • Minimum 2+ Years of Experience in Digital Marketing Account Management
  • Great communication, presentation and client servicing skills
  • Experience in dealing with digital media publishers
  • Excellent time management and organizational skills
  • Proactive and a self-starter
  • Strategic thinking
  • Good understanding of digital marketing and user experience
  • Performance-driven

About iDigitalise Consultancy:

A top digital and technology agency with more than 70 full-time employees and clients in more than 30 countries, they focus on performance, digital marketing, SEO, social media, creativity, technology, content, and e-commerce.

established in 2017, with offices in Europe and India. We are looking for great talent to expand their skill sets and take our agency and clients to the next level. At iDigitalise, we make sure that each iDigitalizer gets a pay scale that is standard for the industry, personal care, growth, appreciation from time to time, training programs, and facilities. 

Interns, trainees, specialists, and managers are all welcome. Welcome to your second home.

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